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Privacy Policy

Privacy Policy for The One Headwear Co Ltd

Effective Date: 17th October 2023.

Welcome to The One Headwear Co Ltd, a leading online store specialising in the sale of baseball caps and headwear. This Privacy Policy outlines our commitment to protecting your personal information and explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. We are based in the United Kingdom and are dedicated to adhering to UK data protection laws.

1. Information We Collect

We collect and process various types of information to provide you with high-quality products and services. The types of information we collect include:

a. Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping address, and billing information.

b. Transaction Information: We collect details about your purchases, such as the products you buy, order history, payment information, and shipping details.

c. Usage Information: We automatically collect information about your use of our website, including your IP address, browser type, device information, and cookies. Please refer to our Cookie Policy for more details.

d. Communication: We may store records of any communication you have with us, including emails, chat messages, and customer support inquiries.

e. Marketing Preferences: Your marketing preferences and communication consent are collected to ensure we send you relevant information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.

b. Account Management: To manage your account and provide personalized services.

c. Marketing and Promotions: To send you information about our products, services, and promotional offers, based on your preferences and in compliance with applicable laws.

d. Website Improvement: To analyze website usage and trends, enhance user experience, and improve our website.

e. Legal and Security: To comply with legal obligations, protect against fraudulent activity, and ensure the security of our services and users.

3. Sharing Your Information

We may share your information with third parties in the following situations:

a. Service Providers: We may share your information with trusted third-party service providers to assist us in providing our services, such as payment processing, shipping, and marketing.

b. Legal Obligations: We may share information when required by law, in response to legal requests, or to protect our rights or the rights of others.

c. Business Transactions: In the event of a merger, acquisition, or other business transition, your information may be transferred to another company, subject to applicable data protection laws.

4. Your Choices

You have certain rights and choices concerning your personal information:

a. Access and Correction: You can access, update, or correct your personal information through your account settings.

b. Marketing Preferences: You can opt out of receiving marketing communications from us at any time by following the instructions provided in those communications.

c. Deletion: You can request the deletion of your account and associated data, subject to legal obligations.

5. Data Security

We have implemented reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

6. Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. When we make significant changes, we will notify you by email or post a notice on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The One Headwear Co Ltd

Thank you for choosing The One Headwear Co Ltd. We are dedicated to safeguarding your privacy and providing a secure and enjoyable shopping experience.