Terms and Conditions

These Terms and Conditions (the "Agreement") are entered into by and between 1Cap t/a The One Headwear Co Ltd, a UK based company (referred to as "1Cap," "One Headwear Co Ltd," "we," "us," or "our"), and you (referred to as "customer," "you," or "your"). By using our online store to purchase baseball caps, you agree to be bound by the terms and conditions outlined below. Please read this Agreement carefully before making any purchases.

1. Product Information:

1Cap offers a range of baseball caps, which are washable. Caps must be washed according to the washing instructions provided by us. Failure to follow these instructions may void any warranties or guarantees.

2. Ordering and Payment:

Orders can be placed through our online store. By placing an order, you agree to pay the specified price for the product(s) and any applicable shipping and handling fees.
We accept various payment methods, and payment is required before your order is shipped.

3. Shipping:

We offer shipping services to customers within the United Kingdom. Shipping fees may apply, and the estimated delivery time will be provided during the checkout process. We are not responsible for any delays or issues with the shipping carrier.

4. Returns and Refunds:

We accept returns within 14 days of the date of delivery, provided the product is in the same condition as when it left our facility. The customer is responsible for return shipping costs.
To initiate a return, please contact our customer service team at team@the1cap.com with your order details. We will provide instructions for returning the product.
Refunds will be processed within a reasonable timeframe, and the original payment method will be used for the refund. Please allow for up to 10 business days for the refund to appear in your account.

5. Warranty:

We provide a warranty on our products to be free from manufacturing defects. If you believe you have received a defective product, please contact our customer service team within the warranty period for further assistance.

6. Privacy Policy:

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Limitation of Liability:

1Cap t/a The One Headwear Co Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products.

8. Changes to Terms and Conditions:

1Cap reserves the right to update and modify these terms and conditions at any time. The latest version of the terms will be posted on our website. It is your responsibility to review these terms and conditions regularly.

9. Contact Information:

If you have any questions or concerns about these terms and conditions, please contact us at:

The One Headwear Co Ltd
team@the1cap.com

By making a purchase through our online store, you acknowledge that you have read, understood, and agreed to these terms and conditions.